Legal Information

Overview

This PeppaPork online store and mobile app is operated by Aamisha Foods Private Limited. Any cancellations, returns, or exchanges are governed by this policy. Unfortunately, we currently do not entertain any claims of returns or exchange.

1. Cancellations

An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.

2. Refunds

If approved, the refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 15 days. In case of any delays or assistance, please contact us at the details provided below.

3. Damaged / Defective Goods

If the goods you receive are damaged, defective, or not matching your order, you are required to intimate us about such cases within 24 hours of delivery. Please contact us with your order number and photos of the affected products.

4. Complaints

We shall not entertain any complaints beyond 15 days of the order being delivered, including the delivery date.

Appeal Authority

If you wish to appeal a refund decision, you may contact our appeal authority:

Asmon Fedrick Prasad
speaktous@PeppaPork.com